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## Submitting issues
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If you have questions about how to install or use ownCloud, please direct these to the [mailing list][mailinglist] or our [forum][forum]. We are also available on [IRC][irc].
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### Short version
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* The [**issue template can be found here**][template]. Please always use the issue template when reporting issues.
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### Guidelines
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* Please search the existing issues first, it's likely that your issue was already reported or even fixed.
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- Go to one of the repositories, click "issues" and type any word in the top search/command bar.
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- You can also filter by appending e. g. "state:open" to the search string.
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- More info on [search syntax within github](https://help.github.com/articles/searching-issues)
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* This repository ([contacts](https://github.com/owncloud/contacts/issues)) is *only* for issues within the ownCloud contacts code.
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* __SECURITY__: Report any potential security bug to security@owncloud.com following our [security policy](https://owncloud.org/security/) instead of filing an issue in our bug tracker
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* Report the issue using our [template][template], it includes all the information we need to track down the issue.
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Help us to maximize the effort we can spend fixing issues and adding new features, by not reporting duplicate issues.
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[template]: https://raw.github.com/owncloud/core/master/issue_template.md
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[mailinglist]: https://mailman.owncloud.org/mailman/listinfo/owncloud
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[forum]: https://forum.owncloud.org/
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[irc]: https://webchat.freenode.net/?channels=owncloud&uio=d4
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### Contribute Code and translations
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Please check [core's contribution guidelines](https://github.com/owncloud/core/blob/master/CONTRIBUTING.md) for further information about contributing code and translations.
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