diff --git a/.github/ISSUE_TEMPLATE.md b/.github/ISSUE_TEMPLATE.md
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-This issue tracker is **reserved** for bug reports.
-
-The place to ask a question or call for help is at [Fab-manager forums](https://forum.fab-manager.com)
-
-The place to request or vote for new feature is on the [feedback website](https://feedback.fab-manager.com)
-
-To report a bug, please describe:
-- Expected behavior and actual behavior.
-- Steps to reproduce the problem.
-- Specifications like the version of the project, operating system, or hardware.
-
-The following elements may help to quickly resolve your issue:
-- Server logs `tail -f /apps/fabmanager/log/app-stdout.log` on the server
-- Client logs `Ctrl`+`Maj`+`i` > `Console` in the browser
diff --git a/.github/ISSUE_TEMPLATE/bug_report.md b/.github/ISSUE_TEMPLATE/bug_report.md
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+---
+name: Bug report
+about: Create a report to help us improve
+title: ''
+labels: ''
+assignees: ''
+
+---
+
+**Describe the bug**
+A clear and concise description of what the bug is.
+
+**To Reproduce**
+Steps to reproduce the behavior:
+1. Go to '...'
+2. Click on '....'
+3. Scroll down to '....'
+4. See error
+
+**Expected behavior**
+A clear and concise description of what you expected to happen.
+
+**Screenshots**
+If applicable, add screenshots to help explain your problem.
+
+**Server (please complete the following information):**
+ - OS: [report here the result of `lsb_release -a`]
+ - Kernel: [report here the result of `uname -a`]
+ - Fab-manager version [report here the result of `\curl -sSL run.fab.mn | bash -s "fablab:maintenance:version"`]
+
+**Browser (please complete the following information):**
+ - Name: [e.g. Firefox]
+ - Version: [e.g. 88.0.1, please refer to the About menu of your browser]
+
+**Additional context**
+Add any other context about the problem here.
diff --git a/.github/ISSUE_TEMPLATE/feature-request.md b/.github/ISSUE_TEMPLATE/feature-request.md
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+---
+name: Feature request
+about: Suggest an idea for Fab-manager
+title: ''
+labels: ''
+assignees: ''
+
+---
+
+Please visit [feedback.fab-manager.com](https://feedback.fab-manager.com/) and vote for existing feature requests or propose a new one.
diff --git a/.github/ISSUE_TEMPLATE/support.md b/.github/ISSUE_TEMPLATE/support.md
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+---
+name: Support
+about: Call for help while using Fab-manager
+title: ''
+labels: ''
+assignees: ''
+
+---
+
+Please visit [the forum](https://forum.fab-manager.com/) to get assistance from the community. If you subscribed to paid assistance, please contact us by email for a faster reply.