diff --git a/app/views/api/statistics/export_current.xlsx.axlsx b/app/views/api/statistics/export_current.xlsx.axlsx
index 81fbdf2bb..76c676854 100644
--- a/app/views/api/statistics/export_current.xlsx.axlsx
+++ b/app/views/api/statistics/export_current.xlsx.axlsx
@@ -32,9 +32,9 @@ wb.add_worksheet(name: @index.label) do |sheet|
     subtype = get_item(@subtypes, hit['_source']['subType'], 'key')
     data = [
         Date::strptime(hit['_source']['date'],'%Y-%m-%d'),
-        user.profile.full_name,
-        user.email,
-        user.profile.phone,
+        (user ? user.profile.full_name : "ID #{hit['_source']['userId']}"),
+        (user ? user.email : ''),
+        (user ? user.profile.phone : ''),
         t("export.#{hit['_source']['gender']}"),
         hit['_source']['age'],
         subtype.nil? ? "" : subtype.label
diff --git a/app/views/api/statistics/export_global.xlsx.axlsx b/app/views/api/statistics/export_global.xlsx.axlsx
index 572acb8b7..dd00a277f 100644
--- a/app/views/api/statistics/export_global.xlsx.axlsx
+++ b/app/views/api/statistics/export_global.xlsx.axlsx
@@ -30,9 +30,9 @@ date = wb.styles.add_style :format_code => Rails.application.secrets.excel_date_
             # start to fill data and associated styles and data-types
             data = [
                 Date::strptime(hit['_source']['date'],'%Y-%m-%d'),
-                user.profile.full_name,
-                user.email,
-                user.profile.phone,
+                (user ? user.profile.full_name : "ID #{hit['_source']['userId']}"),
+                (user ? user.email : ''),
+                (user ? user.profile.phone : ''),
                 t("export.#{hit['_source']['gender']}"),
                 hit['_source']['age'],
                 subtype.nil? ? "" : subtype.label