diff --git a/CHANGELOG.md b/CHANGELOG.md
index 18aff1040..689622c9f 100644
--- a/CHANGELOG.md
+++ b/CHANGELOG.md
@@ -4,6 +4,7 @@
 - Ability to create slots in the past
 - Ability to disable public account creation
 - Ability to select "bank transfer" as the payment mean for a payment schedule
+- When a payment schedule was canceled by the payment gateway, inform the user in the interface
 - Updated caniuse db
 - Optimized the load time of the payment schedules list
 - Fix a bug: do not load Stripe if no keys were defined
diff --git a/app/frontend/src/javascript/components/payment-schedule/payment-schedules-table.tsx b/app/frontend/src/javascript/components/payment-schedule/payment-schedules-table.tsx
index b767d2bce..913fd9bc0 100644
--- a/app/frontend/src/javascript/components/payment-schedule/payment-schedules-table.tsx
+++ b/app/frontend/src/javascript/components/payment-schedule/payment-schedules-table.tsx
@@ -189,7 +189,9 @@ const PaymentSchedulesTableComponent: React.FC<PaymentSchedulesTableProps> = ({
             {t('app.shared.schedules_table.update_card')}
           </FabButton>
         );
+      case PaymentScheduleItemState.GatewayCanceled:
       case PaymentScheduleItemState.Error:
+        // if the payment schedule was canceled by the gateway, or
         // if the payment is in error, the schedule is over, and we can't update the card
         cardUpdateButton.set(schedule.id, true);
         if (!isPrivileged()) {
diff --git a/app/frontend/src/javascript/models/payment-schedule.ts b/app/frontend/src/javascript/models/payment-schedule.ts
index 3a637ecc6..625ae2081 100644
--- a/app/frontend/src/javascript/models/payment-schedule.ts
+++ b/app/frontend/src/javascript/models/payment-schedule.ts
@@ -4,7 +4,8 @@ export enum PaymentScheduleItemState {
   RequirePaymentMethod = 'requires_payment_method',
   RequireAction = 'requires_action',
   Paid = 'paid',
-  Error = 'error'
+  Error = 'error',
+  GatewayCanceled = 'gateway_canceled'
 }
 
 export enum PaymentMethod {
diff --git a/config/locales/app.shared.en.yml b/config/locales/app.shared.en.yml
index 2cadef5ad..63c96c2a2 100644
--- a/config/locales/app.shared.en.yml
+++ b/config/locales/app.shared.en.yml
@@ -493,6 +493,7 @@ en:
         state_requires_action: "Action required"
         state_paid: "Paid"
         state_error: "Error"
+        state_gateway_canceled: "Canceled by the payment gateway"
         state_canceled: "Canceled"
         method_card: "by card"
         method_check: "by check"
diff --git a/lib/pay_zen/service.rb b/lib/pay_zen/service.rb
index 3cdfa1af2..a3f1c1cc3 100644
--- a/lib/pay_zen/service.rb
+++ b/lib/pay_zen/service.rb
@@ -78,6 +78,12 @@ class PayZen::Service < Payment::Service
   end
 
   def process_payment_schedule_item(payment_schedule_item)
+    pz_subscription = payment_schedule_item.gateway_subscription.retrieve
+    if DateTime.parse(pz_subscription['answer']['cancelDate']) < DateTime.current
+      # the subscription was canceled by the gateway => update the status
+      payment_schedule_item.update_attributes(state: 'gateway_canceled')
+      return
+    end
     pz_order = payment_schedule_item.payment_schedule.gateway_order.retrieve
     transaction = pz_order['answer']['transactions'].last
     return unless transaction_matches?(transaction, payment_schedule_item)
diff --git a/lib/stripe/service.rb b/lib/stripe/service.rb
index 84933312b..15544828c 100644
--- a/lib/stripe/service.rb
+++ b/lib/stripe/service.rb
@@ -94,6 +94,11 @@ class Stripe::Service < Payment::Service
   def process_payment_schedule_item(payment_schedule_item)
     stripe_key = Setting.get('stripe_secret_key')
     stp_subscription = payment_schedule_item.payment_schedule.gateway_subscription.retrieve
+    if stp_subscription.status == 'canceled'
+      # the subscription was canceled by the gateway => update the status
+      payment_schedule_item.update_attributes(state: 'gateway_canceled')
+      return
+    end
     stp_invoice = Stripe::Invoice.retrieve(stp_subscription.latest_invoice, api_key: stripe_key)
     if stp_invoice.status == 'paid'
       ##### Successfully paid